Privacy Policy for Wineroad.am

This Privacy Policy describes how Wineroad.am (hereinafter — "we", "our", or "the Agency") collects, uses, and protects information about our website users when booking wine tours in Armenia and Yerevan.

We collect data necessary to organize your travel:

Personal Data: First name, last name, date of birth (to verify 18+ age for tastings).

Contact Information: Phone number, email address, messaging app handles.

Travel Data: Passport number (required by certain wineries and hotels), information about food allergies or preferences.

Technical Data: IP address and cookies. We use cookies to improve website performance and analyze user preferences to offer the most suitable wine itineraries.

Your data is used exclusively for:

Booking visits to wineries and tasting rooms.

Arranging transfers and accommodation.

Communicating with you to confirm itineraries.

Newsletters regarding new routes (only with your explicit consent).

Marketing: Use of photo and video materials featuring clients taken during the tour for publication on the Agency's social media and website (unless you explicitly object).

We share your data only with partners essential to the execution of your tour:

Wineries and tasting halls for visit registration.

Hotels and transport companies.

Government authorities (only if required by the legislation of the Republic of Armenia).

Important: We never sell your personal information to third parties.

We store your data for the period necessary to provide the service and fulfill the requirements of the Armenian tax legislation.

You have the right to:

Request a copy of your data held by us.

Request the correction or deletion of your data.

Withdraw your consent for data processing at any time.

We use SSL encryption protocols to protect data transmission via Wineroad.am. Payment processing is conducted through secure gateways of certified payment systems. Wineroad.am does not collect or store your bank card details.

If you have questions regarding your privacy, please contact us:

Email: contact@wineroad.am

Phone/WhatsApp: +374 44 499 441

Address: Yerevan, Armenia.